Payment Policy for Secureluis

Effective Date: January 4, 2025

Welcome to Secureluis! This Payment Policy outlines the terms and conditions regarding payments made for purchases on our website (secureluis.com). By placing an order, you agree to the terms outlined below.

1. Accepted Payment Methods

Secureluis offers a variety of secure payment options for your convenience:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover

  • PayPal: A fast and secure online payment option

  • Apple Pay & Google Pay: Mobile wallet payments for quick checkout

  • Other Payment Methods: Additional options may be available based on your location and displayed at checkout.

2. Payment Currency

All transactions are processed in USD (United States Dollars). If you are using a payment method linked to a non-USD account, your bank or payment provider will convert the amount at their exchange rate and may charge additional fees.

3. Payment Authorization

  • All payments are subject to verification and authorization by the card issuer or payment provider.

  • Secureluis reserves the right to cancel any order if payment authorization is denied.

  • You will receive an order confirmation email once your payment has been successfully processed.

4. Security

Secureluis uses industry-standard encryption and secure payment gateways to protect your payment information. We do not store sensitive payment details like card numbers or CVVs on our servers.

5. Declined Payments

If your payment is declined:

  • Verify that your card details or payment information are entered correctly.

  • Check with your bank or payment provider for any restrictions or issues.

  • Contact our customer support team at info@secureluis.com or (541) 361-6129 for assistance.

6. Refunds

Refunds for returned or canceled orders will be processed back to the original payment method. Please allow 5-10 business days for the refund to appear in your account. For detailed information, refer to our Refund and Return Policy.

7. Taxes and Duties

  • For domestic orders, applicable sales taxes will be calculated and displayed at checkout.

  • For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their local authorities.

8. Payment Issues

If you encounter any issues during the payment process, please contact our customer support team:

9. Fraud Prevention

To protect against fraud, Secureluis may require additional verification for certain orders, such as:

  • Confirming billing and shipping addresses

  • Requesting government-issued identification

If we suspect fraudulent activity, we reserve the right to cancel the order and notify the appropriate authorities.

10. Policy Updates

Secureluis reserves the right to update or modify this Payment Policy at any time. Changes will be effective upon posting on secureluis.com. Continued use of our website indicates acceptance of the updated policy.

11. Contact Information

For questions or concerns about our Payment Policy, please contact us:

Thank you for shopping with Secureluis. Your trust and satisfaction are our top priorities!